Terms of Use
Version of 19.09.2026 · effective upon publication
This is a translation for convenience. If the two versions differ, the German original applies.
CrowDownloader is a tool that runs on your own device. What you download with it is your decision and your responsibility.
1Provider and scope
These terms govern the use of the CrowDownloader software and the website crowdownloader.com, offered by Mateo Vetsch, Eigerweg 7, 3250 Lyss, Switzerland (“we”, “us”). By downloading, installing or using the software, you agree to these terms. If you don’t agree, don’t use the software.
2What the software is – and what it isn’t
CrowDownloader is a utility that processes media content you specify yourself, on your own device. We do not operate a content service:
- We do not host, store, reproduce or distribute third-party media content.
- We do not operate a search function or a catalogue of third-party content.
- Downloads run directly between your device and the respective source. Your links are not sent to us.
- The software deliberately does not circumvent copy protection (DRM). Protected services are not supported.
3License
You receive a simple, non-transferable, revocable right to use the software on up to two devices for your own purposes. In particular, you may not pass on, rent out or sell license keys, circumvent the license check, or reverse-engineer the software unless mandatory law permits it. All rights to the software remain with us or the respective rights holders.
4Free version, Pro and trial
The free version can be used indefinitely and has limited features. Pro unlocks additional features. The scope of both is based on the description on the website at the time of purchase. We may adjust the features of the free version in the future; Pro features already paid for remain unaffected for the current term.
5Prices, payment and term
Prices are in CHF; any applicable VAT is shown during checkout. We are the seller. Purchases and licenses are processed and managed via RevenueCat; the card payment itself is handled by its payment partner. An annual license only renews if this was expressly agreed at purchase; you can cancel an automatic renewal at any time before it expires.
6Withdrawal and refunds
Consumers in the EU generally have a fourteen-day right of withdrawal. For digital content, it expires once you expressly agree to immediate performance and confirm that you thereby lose your right of withdrawal. Regardless of this, we issue a refund within 30 days of purchase if the software doesn’t work for you and we can’t fix the problem. Just write to us.
7Your responsibility
You decide what you download and you are responsible for it. By using the software, you confirm that you will only use it for content you are allowed to download.
In particular, this means:
- You only download content you own, that is freely licensed (such as Creative Commons), that the rights holder has permitted, or that is covered by a legal exception such as private use.
- You respect the terms of the respective platform. Many services prohibit downloading.
- You do not circumvent technical protection measures or paywalls.
- You do not redistribute downloaded content or use it commercially without permission.
- You have legal capacity and comply with the laws of your country.
In case of violations, we may block your license.
8No affiliation with third parties
CrowDownloader is not affiliated with the platforms, services and rights holders whose content can be processed with the software. There is no partnership, no cooperation and no endorsement by them. All names, trademarks and logos mentioned belong to their respective owners and are used for descriptive purposes only.
9Availability of third-party services
Whether a particular website works depends on that website, not on us. Platforms constantly change their technology, block access or discontinue services. We do not owe support for any particular website and do not guarantee that a source that works today will still work tomorrow.
10Warranty
The software is provided in the form available at the time. We do not guarantee that it will be uninterrupted, error-free or fit for a particular purpose. Statutory consumer rights remain unaffected.
11Liability
To the extent permitted by law, we are not liable for damages arising from the use of, or inability to use, the software. In particular, we are not liable for:
- unlawful use by you, including copyright infringement,
- third-party claims relating to content you downloaded,
- data loss, lost profits, business interruption or consequential damages,
- damages caused by changes, blocks or outages of third-party platforms,
- damages caused by bundled third-party programs (see section 15), unless we modified them ourselves.
Otherwise, our liability is limited to the amount you paid for the software in the twelve months before the event causing the damage.
What cannot be excluded: Liability for intent and gross negligence, for personal injury and under mandatory law (such as product liability) remains. A complete exclusion of liability is not legally possible.
12Indemnification
If third parties assert claims against us because of your use of the software, you indemnify us against these claims and reimburse the reasonable costs of legal defence. This does not apply if you are not responsible for the infringement.
13Updates and changes to the software
The software may update itself to keep up with changes to third-party platforms and to close security gaps. We may develop, replace or discontinue features if there is an objective reason to do so.
14Changes to these terms
We may amend these terms, for example for new features or changes in the law. We will inform you of material changes in the app or by email. If you continue to use the software after the changes take effect, the amended terms apply.
15Bundled third-party programs
CrowDownloader uses open-source programs that are subject to their own licenses, including yt-dlp, FFmpeg and Tauri. The full license texts are available in the app under “About CrowDownloader”. We provide the corresponding source code for the FFmpeg libraries used; write to us if you need it.
16Final provisions
If any provision is invalid, the rest remains effective. Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the provider’s registered office, unless mandatory consumer protection rules provide otherwise. Mandatory rights at the consumer’s place of residence remain unaffected. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.